COPPER STAR CELLARS WINE SHIPPING POLICY
Age Disclaimer
Wine may only be purchased and delivered to persons who are at least 21 years of age. By placing an order, you validate that you and the person who accepts delivery will be 21 years of age or older. When your wine is delivered, the person accepting delivery may be required to show identification. Wine will not be delivered to a visibly intoxicated person.
Wine Shipping Restrictions and Ordering Limits
Due to many state and local laws, Copper Star Cellars is only able to ship wine to the states listed below. Some restrictions to states, zip codes and/or ordering limits are also below. These laws do not affect shipping of Non-Wine Products. We will be happy to ship orders not containing wine to any U.S. destination.
The laws regarding the direct shipment of wine are constantly changing. For more information and a state by state analysis of direct shipping laws, please visit the Wine Institute site.
Ordering Limits
Shipping Restrictions
Shipping Restrictions and Ordering Limits
No Shipping Restrictions or Ordering Limits
Hot & Cold Weather Advisory
During hot weather (90 degrees and above) and cold weather (32 degrees and below), there is a high chance the wine will be damaged in transit. In the instance you would like wine to be shipped to an area affected by these conditions, we highly recommend selecting the Next Day Air shipping option. Copper Star Cellars is not liable for any packages damaged due to hot or cold weather.
Return and Refund Policy
Return of Package
If you are unable to sign for your wine package on any of the 3 delivery attempts, UPS will return your package back to the winery. You have the option to have the package held for pick up or reshipped for an additional shipping fee. Please contact us directly for any questions or concerns regarding delivery.
Refund of Package
The Texas Department of Alcoholic Beverage Control and as federal law states, alcoholic beverages can only be returned or exchanged if the product is spoiled, deteriorated or contaminated.
- All orders will be processed as quickly as possible. Please allow 2 business days to process your order before shipping.
- Orders placed after 12:00pm CST are processed the following business day.
- Delivery of the package depends on the distance from our winery and the day the order was received.
- All orders are shipped and delivered Monday through Friday.
- Orders are shipped via UPS Ground, unless expedited shipping is specified.
- We do not offer International sales or shipping at this time.
- UPS cannot deliver wine to P.O. boxes, so please provide a physical address where someone 21 or older can sign for the wine.
- All packages containing alcohol must be signed for upon delivery by an adult (21 years of age or older). UPS will not leave such packages on the door step, even if the recipient has requested this.
- UPS will attempt to deliver packages containing alcohol 3 times before sending it back to Copper Star Cellars. Copper Star Cellars is not responsible for additional shipping charges.
- If a package returns, please contact us through the online site. A re-shipping fee will be applied to all orders that are sent back out.
- Orders of 3 and 12 bottles or 36+ lbs will be shipped in two separate packages. Shipping rates vary.
- Shipping rates will be adjusted accordingly for orders over 1 case, 12 bottles or 36 lbs.
Age Disclaimer
Wine may only be purchased and delivered to persons who are at least 21 years of age. By placing an order, you validate that you and the person who accepts delivery will be 21 years of age or older. When your wine is delivered, the person accepting delivery may be required to show identification. Wine will not be delivered to a visibly intoxicated person.
Wine Shipping Restrictions and Ordering Limits
Due to many state and local laws, Copper Star Cellars is only able to ship wine to the states listed below. Some restrictions to states, zip codes and/or ordering limits are also below. These laws do not affect shipping of Non-Wine Products. We will be happy to ship orders not containing wine to any U.S. destination.
The laws regarding the direct shipment of wine are constantly changing. For more information and a state by state analysis of direct shipping laws, please visit the Wine Institute site.
Ordering Limits
- District of Columbia - Limit: 1 bottle can be shipped per month, per person
- Illinois - Limit: 8 bottles per year, per person
- Indiana - Limit: 22 cases and 10 bottles per year, per person
- Iowa - Limit: 22 bottles per month, per person
- Louisiana - Limit: 32 bottles per year, per address
- Maine - Limit: 12 cases per person, per year
- Missouri - Limit: 22 bottles per month, per person
- Nebraska - Limit: 10 bottles per month, per person
- Nevada - Limit: 128 bottles per month, per person
- New Hampshire - Limit: 44 bottles per year, per address
- New Mexico - Limit: 22 bottles per person, per month
- New York - Limit: 416 bottles (34 cases and 6 bottles) per month, per person
- North Carolina - Limit: 22 bottles per month, per person
- North Dakota - Limit: 34 bottles per month, per person
- Oregon - Limit: 22 bottles per month, per person
- South Carolina - Limit: 22 bottles per month, per person
- Tennessee - Limit: 1 cases per month, 3 cases per year, per person
- Texas - Limit: 13 bottles per month, per person
- Virginia - Limit: 22 bottles per month, per person
- Wyoming - Limit: 8 bottles per year, per person
Shipping Restrictions
- Alaska - Some zip codes are prohibited. Copper Star Cellars will contact the guest if a certain shipping zip code is prohibited
- Colorado - State law specifies that wine orders can only be accepted via the internet or phone if the person placing and receiving the order has visited our winery in person.
- Florida - Some counties are prohibited. Copper Star Cellars will contact the guest if a certain shipping county is prohibited
Shipping Restrictions and Ordering Limits
- Hawaii - Limit: 22 bottles per order and only 24 cases per year, per person
- When shipping wine to Hawaii, please enter the date of birth in the customer comments section on the bottom of the final checkout page.
- Minnesota - Limit: 8 bottles per year, per person
- Minnesota state law prohibits alcohol sales over the internet, please call to order.
- Ohio - Limit: 22 cases and 6 bottles per year, per person
- Ohio residents please note the following: On July 19, 2005, a US District Judge declared Ohio's previous law prohibiting interstate wine shipments to be unconstitutional. At that time, it became legal for a winery to ship unlimited amounts of wine to Ohio consumers via common carrier. One provision of this decision is that local residents must file an Ohio Excise and Use Tax Filing along with the required payment of tax for every shipment. As the form states; all taxes due to the state of Ohio are required to be paid within 30 days of the receipt of your shipment.
- Wisconsin - Limit: 20 bottles per year, per person
- When shipping wine to Wisconsin, please enter the date of birth in the customer comments section on the bottom of the final checkout page.
No Shipping Restrictions or Ordering Limits
- Arizona
- California
- Connecticut
- Georgia
- Idaho
- Michigan
- Washington
- West Virginia
Hot & Cold Weather Advisory
During hot weather (90 degrees and above) and cold weather (32 degrees and below), there is a high chance the wine will be damaged in transit. In the instance you would like wine to be shipped to an area affected by these conditions, we highly recommend selecting the Next Day Air shipping option. Copper Star Cellars is not liable for any packages damaged due to hot or cold weather.
Return and Refund Policy
Return of Package
If you are unable to sign for your wine package on any of the 3 delivery attempts, UPS will return your package back to the winery. You have the option to have the package held for pick up or reshipped for an additional shipping fee. Please contact us directly for any questions or concerns regarding delivery.
Refund of Package
The Texas Department of Alcoholic Beverage Control and as federal law states, alcoholic beverages can only be returned or exchanged if the product is spoiled, deteriorated or contaminated.
